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Questions about privacy? Need help with features? Our team is here to support your journey to digital freedom.
Frequently Asked Questions
Find answers to the most common questions about Tangle
How secure is Tangle?
Industry-standard end-to-end encryption with per-session keys ensures your messages are highly secure and private. Each conversation gets its own encryption key.
Can you read my messages?
No. Zero-knowledge architecture with end-to-end encryption means we cannot access your private communications. Only participants can decrypt messages.
What happens when a chat ends?
When you hang up, messages disappear from all devices and servers. Only a lightweight record that a chat occurred remains in your history.
How do burner profiles work?
Create temporary identities for marketplace meetups or early dating. Change or delete them anytime. The UI turns orange when active so you always know.
Why the 30-second timeout?
This keeps conversations focused and live, like a phone call. No more idle, hours-long texting threads. You can pause the timer if everyone agrees.
Can I add people to ongoing chats?
Yes, up to 4 people total. But it requires unanimous approval—any single “Decline” cancels the request. Everyone stays in control.
How do scheduled chats work?
Set one-time or recurring chats. Everyone gets notified at the exact scheduled time to join. Perfect for daily planning or regular check-ins.
What if someone bothers me?
Block them from your profile. Blocks apply to their account, not just their tag, so changing usernames won't help them evade blocks.
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Still have questions? We're here to help
Other ways we can help
Call-to-Chat Help
Understanding invitations, presence rules, and session management
Burner Tags & Privacy
Setting up temporary handles and managing privacy controls
Scheduled Chats
Setting up one-time and recurring chat schedules